Key point
Open My > Membership and Rewards > Earn Membership by Completing Tasks > Submit Product Experience Feedback. This is a separate online task and does not replace ordinary Feedback in Settings. Submit a genuine experience and required materials. Approval grants three days of membership, available only once for the same account and the same device.
Submission steps
- Choose Functional Issue, UI Issue, Performance Issue, Product Suggestion, or Other.
- Use 20 to 1,000 characters to describe the context, steps, expected result, and actual result.
- Functional and UI issues require at least one screenshot. Other types may add images as needed, up to three. The app re-encodes images and removes original EXIF.
- Supplemental diagnostic audio is unselected by default. For an AI Follow issue, you may select up to three recent sessions and confirm after reading the sensitive-content notice.
- Tap Submit Feedback and Claim Reward. Images upload separately; the diagnostic ZIP does not duplicate them. If interrupted, retry as shown without re-uploading completed materials.
Review and result
- After material verification, the page shows Review in progress, expected within 48 hours.
- If more information is requested, submit it within the displayed seven-day window. Each flow allows one supplement.
- After approval, three days of membership are added automatically and membership state refreshes.
- If not approved, use the appeal action shown or, when allowed, waive appeal and start again. Do not create duplicate submissions instead of supplementing or appealing.
Materials and privacy
Descriptions and images upload to private object storage in China. A diagnostic ZIP uploads only after you select sessions and confirm again; it may contain full scripts, hotwords, recognized text, algorithm events, device and app information, logs, and microphone audio. Incomplete server drafts close and are cleaned after about 24 hours. Descriptions, images, and diagnostic ZIPs are deleted 30 days after a final outcome; necessary anti-duplication digests and review and reward records follow the Privacy Policy.
If you only want to send a local diagnostic package to a recipient through email or messaging and do not want the membership task, continue using ordinary Feedback in Settings.